Backoffice Employee Sales – at Fresh Solutions
Location: Waddinxveen, The Netherlands
Employment: Part-time / Full-time (32–40 hours per week)
As a Backoffice Employee Sales at Fresh Solutions Netherlands in Waddinxveen, you play a key role in the order process for one of Germany’s largest retailers. You ensure that sales orders are processed accurately, deliveries are monitored, and customer inquiries or claims are handled professionally. Are you administratively strong, customer-oriented, and looking for a dynamic role within an international organization? Then this is your opportunity!
About Fresh Solutions
At Fresh Solutions, innovation, speed, sustainability, and a positive, collaborative work culture are at the heart of everything we do. As a full-service supplier of vegetables, fruit, flowers, and plants, we are proud to be part of the renowned Greenyard Group in Belgium. Greenyard is one of the largest fruit and vegetable suppliers in the world, offering healthy products for every lifestyle, age group, and consumption moment.
With more than 400 dedicated colleagues across 4 locations in Germany and the Netherlands, Fresh Solutions supplies one of Germany’s largest retailers with fresh products every day. Together, we ensure that quality, reliability, and service are always our top priorities.
Your Role as a Backoffice Employee Sales
As a Backoffice Employee Sales, you support the commercial process from A to Z. You are responsible for the accurate administrative processing of sales orders and ensure smooth coordination between the customer, transport, warehouse, and internal departments. In addition, you monitor order progress and act as the point of contact for returns and customer claims.
In this role, you will work closely with colleagues from Sales, Logistics, Customer Service, and Quality, contributing daily to optimal service delivery to our customer.
Key Responsibilities
- Processing, managing, and following up on sales orders in SAP
- Monitoring orders, deliveries, and stock positions
- Identifying and resolving deviations in the order process
- Handling and administratively processing returns, customer claims, and complaints
- Coordinating with internal departments such as Logistics, Warehouse, Transport, and Quality
- Ensuring accurate and timely administration and reporting
- Maintaining contact with the customer regarding ongoing orders and operational questions
- Contributing to a smooth and efficient sales process within a dynamic FMCG environment
What You Bring
- Completed MBO-level education in Commerce, Administration, Logistics, or similar
- Experience in an administrative or commercial backoffice role
- Experience with ERP systems and good knowledge of MS Office (Excel, Outlook, Word)
- Strong communication skills in Dutch and English (German is a plus)
- A precise, proactive, and customer-oriented mindset
- Ability to perform well under pressure and maintain overview in a dynamic environment
- Own transportation is important due to our location in Waddinxveen
Why Choose Fresh Solutions?
This role is ideal for candidates who want to further develop within sales support and customer operations in an international FMCG environment. At Fresh Solutions, you will work in a dynamic organization where collaboration, responsibility, and development are key. You will have the opportunity to make a direct impact on service delivery for one of Germany’s largest retailers.
What We Offer
- Dynamic & International Workplace – an inspiring environment with great colleagues, where collaboration, growth, and development are central
- Attractive Employment Package – a competitive salary based on your experience, plus excellent secondary benefits including free parking (car & bike), company fitness scheme, non-contributory basic pension plan, fresh vegetables, fruit and flowers, and a tasty lunch in our company restaurant
- Career Growth & Development – plenty of opportunities to grow within our international organization
- Freedom & Flexibility – hybrid working (2 days per week from home), flexible working hours, and short communication lines in a company that values autonomy
- Impact & Innovation – be part of a compact organization with the advantages of a global group
How to apply
Do you see yourself in this role and are you excited to strengthen our team? Apply today and grow with Fresh Solutions! Submit your CV and motivation via the application button.
Do you have any questions or would you like more information? Please contact Annamarie Leerink at +31 612 550 996. We look forward to receiving your application!
Diversity and inclusion
Fresh Solutions is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and endeavour to offer equal opportunities to all.
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